Getting care
Telehealth changes the setting of a visit.
Keep this word
Telehealth
Care by video, phone or an online form instead of a visit in the same room.
Read the cardPicture the conversation
A remote visit might begin with questions on a screen and continue in a conversation. Ask how to send your own questions and how the reply will reach you.
Have the proposed medicine name, your current medicine list and your main concern beside you. Decide what you want to understand before the conversation ends.
Florida still matters
Routine remote care for a patient in Florida needs state authorisation through a licence or the out-of-state telehealth registration route, as of September 2026. Florida’s telehealth information
Under Florida’s rules checked in September 2026, a remote visit must meet the same care standard as an in-person visit. Florida’s telehealth statute
The clinician’s record of remote care must meet the recordkeeping rules used when you visit in person.
Ask how a screen visit becomes an examination
The Federation of State Medical Boards gives prescribers this advice when a test or examination is needed: arrange it, or refer you to someone who can. Medical boards’ telemedicine policy
This group advises the state bodies that license doctors. Its advice is not a national law, so ask which Florida rule applies to the care you need.
- Who arranges an examination if it is needed?
- How will a question reach the clinician once the call ends?
- What happens if I am in a different state for a later visit?